Privacy Policy

Introduction

Purpose

  • This Privacy Policy explains how Eswatini Tech Academy (“the Academy,” “we,” “our,” or “us”) collects, uses, and protects the personal information of our students, website visitors, and users of our services (“you” or “your”).

Scope

  • This Privacy Policy applies to all personal information collected through our website, online platform, registration forms, and other services offered by the Academy.

Information We Collect

Personal Information

We may collect the following personal information from you:
  • Contact Information: Name, email address, phone number, and postal address.
  • Demographic Information: Age, gender, nationality, and other similar details.
  • Educational Information: Academic history, qualifications, and course preferences.
  • Payment Information: Credit/debit card details, billing address, and other payment-related information.
  • Account Information: Username, password, and other information related to your account on our platform.

Automatically Collected Information

When you visit our website or use our services, we may automatically collect the following information:
  • Usage Data: Information about how you interact with our website, such as pages visited, time spent on each page, and links clicked.
  • Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your online activity.

How We Use Your Information

Providing Services

We use your personal information to:
  • Process your registration and enroll you in courses.
  • Provide you with course materials and access to our online platform.
  • Communicate with you about your course progress, assignments, and other educational matters.
  • Process payments and manage billing.

Improving Services

We use the information collected to:
  • Analyze usage patterns and improve our website, courses, and services.
  • Personalize your learning experience by recommending courses or resources that match your interests.
  • Conduct surveys, research, and analysis to enhance the quality of our offerings.

Communication

We may use your contact information to:
  • Send you important updates about the Academy, including changes to this Privacy Policy.
  • Send you promotional materials, newsletters, or event invitations (you may opt-out of these communications at any time).
  • We may use or disclose your information to comply with legal obligations, respond to legal requests, or protect the rights, property, or safety of the Academy, our students, or others.

How We Share Your Information

Service Providers

  • We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

  • In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new owner as part of the transaction.
  • We will share your personal information with third parties when we have your explicit consent to do so.

Data Security

Security Measures

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, and regular security assessments.

Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. After this period, your information will be securely deleted or anonymized.

Your Rights

Access and Correction

  • You have the right to access and update your personal information at any time. You may do this by logging into your account or contacting us directly.

Data Portability

  • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Right to Erasure

  • You have the right to request that we delete your personal information, subject to certain legal exceptions.